Guest Services

• Full-Time Maintenance Team:  Resolve any issues as soon as they arise.
• Professional Cleaning Service:  We work with multiple professional cleaning crews that are fully vetted by our team.  We coordinate all the cleanings after each guest’s departure.
• 24/7 Guest Communication:  Handle all guest communication and have 24/7 customer support.  We have a proactive approach to guest communication, including a phone call the day after guests arrive, as well as various text messages throughout their trip. 
• Optional Add-Ons such as linen packages, to enhance the guest’s stay.
• Trash & Recyclable Service:  Trash & recyclables are taken out to the curb the evening before they’re collected and bring the empty bins back the following day.